Welcome to our online service portal. This system will let you lodge requests, any device, anytime and anywhere. The system is directly connected to our customer service team, resulting in requests being actioned faster. Requests can be lodged anonymously if you wish.
Online Services
These will take you directly to a specific request type. Residents can quickly lodge a request to deal with an issue such as storm damaged trees, broken footpaths or missing bins. All of the requests below can be lodged anonymously if you wish.
Tree Branch
Footpath Trip Hazard
Missed Bin
Damaged Bin
Graffiti
Barking Dog
Abandoned Vehicle
Got a development application awaiting approval? You can track its progress here and download any relevant PDF copies of documents relating to the application.
You can lookup applications by either the application number or the address of the property.
If you want to be part of a passionate and dedicated organisation committed to making our city a great place to live, work and relax, joining Council might be the right career move for you.
Online
Payments for Rates, Water, Fines or Fees can be made online through the links below.
By Phone
Make sure you have the details of what you wish to pay. This could be a ticket number, rates notice or registration number.
Once you have the required details, call us on 04 9999 9999